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Message Forums:
We provide convenient and effective
message forums.
Joining the message forum is quick and easy. Supported by a community of users and
developers, the forum is a tremendous resource. Application questions a programmer
might not consider can be answered by experienced users, knowledgeable in the realities
of computer aided design, and software performance issues may be addressed by those
actually composing the code.
Subscribers can also respond to the topics and questions posted by others; sharing
experience is what the forum is all about. Picking up tips and tricks from fellow
users will greatly enhance your productivity with AlarmCAD. And best of all
it is FREE to join and participate.
Email Support:
You can email the Technical Support Department at any time
and we will answer it as soon as possible with solutions to your particular problem
or question. Our email address is
support@mepcad.com.
Phone Support:
Live support is offered Monday through Friday 8 AM to 5
PM Mountain Time. You can contact us toll-free at (888) 893-4807 or (303) 290-8756.
WARNING:
Please note that live phone support
is not free. It is available to current Maintenance Program subscribers.
Maintenance customers will receive up to
4 hours technical support prior to attending company authorized training classes
and unlimited support thereafter.
Live phone support is available to Non-maintenance customers at a charge of $40
per quarter hour.
-- M.E.P.CAD Support
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