Features of this Technical Support area include:
Check out our Message Forums!
to read and discuss product and company news, updates, technical support & special
Additional information is available
on the application specific web sites:
Current drivers and help for your application's digital key can be obtained from
If you require technical assistance, please notify our Technical Support department by one of the following means:
Technical Support Policy
- Send us an
describing your problem. Be sure to include any relevant information we may need
to help solve your problem.
- Contact our Technical Offices
by phone at: (888) 893-4807 or (702) 380-3200 (note: we're open Weekdays, 8 a.m.
- 5 p.m. PST/PDT)
- Send us a fax at: (702) 380-1275
Please be sure
to include any information relevant to your question, including:
- Computer make, model
- Amount of RAM memory in your
- Name and version number of the
product you are using,
- Customer information (company, email,
phone, fax, etc...),
- Any additional relevant information.
For Product Licensing and Passwords please contact us by any of the following:
- Phone: (888) 239-1345 or (702)
380-3200 (note: we're open Weekdays, 8 a.m. - 5 p.m. PST/PDT)
- Fax: (702) 380-1275
Let us know how we may help you.