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Technical Support
Features of this Technical Support area include:
Check out our Message Forums!
Click here
to read and discuss product and company news, updates, technical support & special
projects!
Additional information is available
on the application specific web sites:
AutoSPRINK
AlarmCAD
Current drivers and help for your application's digital key can be obtained from
Rainbow Technologies.
If you require technical assistance, please notify our Technical Support department by one of the following means:
-
Technical Support Policy
- Send us an
e-mail (support@mepcad.com)
describing your problem. Be sure to include any relevant information we may need
to help solve your problem.
- Contact our Technical Offices
by phone at: (888) 893-4807 or (702) 380-3200 (note: we're open Weekdays, 8 a.m.
- 5 p.m. PST/PDT)
- Send us a fax at: (702) 380-1275
Please be sure
to include any information relevant to your question, including:
- Computer make, model
and speed,
- Amount of RAM memory in your
computer,
- Name and version number of the
product you are using,
- Customer information (company, email,
phone, fax, etc...),
- Any additional relevant information.
For Product Licensing and Passwords please contact us by any of the following:
- Phone: (888) 239-1345 or (702)
380-3200 (note: we're open Weekdays, 8 a.m. - 5 p.m. PST/PDT)
- Fax: (702) 380-1275
- E-mail:
passwords@mepcad.com
Let us know how we may help you.
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